Managing A Gambling Establishment

Gaming management is a program that prepares an individual to carry out the administrative duties for a gaming establishment such as a casino. The program may train a person to become a gaming manager, who is responsible for managing staff, dealing with complaints, and tending to guests in a gambling environment. Name of gambling establishment, Address or location of gambling establishment, Names of other persons (if any) present with taxpayer at the gambling establishment, and; Amounts won or lost. Save all available documentation including such items as losing tickets, canceled checks, and casino credit slips.

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The Gambling Act 2005 promotes safer practice at premises where gambling activities take place.

Under this legislation, licensees and their operators have a legal responsibility to ‘protect children and other vulnerable persons from being harmed or exploited by gambling’.

Meaning

Managing A Gambling Establishment Meaning

The regulations offer a range of opportunities to operators and communities, to develop and expand their leisure and entertainment facilities for gambling.

The Gambling Commission and licensing authorities work in partnership through shared regulation of gambling premises and are using the findings and evidence generated through a developing public health model to build on existing tool-kits for gambling, using an evidence-based approach. Considerable progress has already been made in developing this work and details can be found in the toolkit on the Gambling Commission website at www.gamblingcommission.gov.uk/Licensing-authority-toolkit/Reducing-Gambling-Harms-resources

Also see our resource Gambling – advice for young people.

More information about the signs of problem gambling can be found on the Gambleaware and Gamcare websites. They also provide general information about gambling, including how to gamble safely and where to get help if someone has problems with their gambling.

Anyone can call the national gambling helpline free of charge on 0808 8020 133 (open 8am – midnight, 7 days a week).

Safeguarding vulnerable adults

The Gambling Commission puts a high priority on the social responsibilities operators have to protect vulnerable adults from the harm associated with gambling; and policies must be in place to support the protection of vulnerable adults.

Who is a vulnerable adult?
Adults may be vulnerable if, for example, they are taking certain types of prescribed medication which may impair their judgement or prevent them making informed, balanced decisions about gambling; or if they are intoxicated from misusing drugs or alcohol.

If an adult has mental health issues, a mental impairment or problems with addiction, they may also be vulnerable as they may have difficulty controlling their activities or behaviour, or understanding the players’ guides to games.

What are the risks to vulnerable adults?
If vulnerable adults are not supported within the gambling environment they may be at risk of:

  • gambling beyond their financial means
  • problems with addiction
  • financial exploitation
  • causing, or being a victim of dangerous, abusive or threatening behaviour
  • physical, emotional or accidental harm.

These difficulties may have a serious impact upon the person’s relationships, home life or employment.

Managing the risks and being socially responsible
Premises should:

  • Designate a member of staff to lead on problem gambling issues.
  • Train staff on how to recognise and respond to indicators of concern.
  • Train staff to know how to protect their own safety if customers behave aggressively.
  • Make information and advice about gambling responsibly generally and discretely available, and provide contact details about where to get help.
  • Offer a self-exclusion, or self limit scheme, enabling individuals to restrict the amount of time or money they spend.
  • Operate a membership scheme so that they have contact details for a person in case of emergency.
  • Allow a cooling-off period for customers signing up to credit arrangements.

Safeguarding children

What are the risks to children?
The risks will vary, depending on the type of gambling activities taking place at the premises. For example, at adult gaming centres or casinos, safeguarding systems should be in place to prevent young people gaining access to the premises.

If children are permitted access to adult gambling activities, they may be at risk of being:

Managing a gambling establishment meaning
  • exposed to information or advertisements encouraging them to gamble
  • allowed, or invited to, gamble or bet in a commercial setting
  • allowed to purchase and consume alcohol
  • financially exploited.

They may also witness, or be involved in, substance misuse, other criminal activity, or dangerous or threatening behaviour.

Managing the risks
To prevent children and young people accessing adult gambling activities, stringent safeguarding measures should be in place, such as:

  • the Challenge 25 scheme operated by all door and bar staff and only recognised proof of age accepted (for example photo driving licence or passport; PASS cards)
  • all points of entry monitored by security staff/CCTV
  • signage prominently displayed at all points of entry regarding the prohibition of under 18’s
  • signage displayed on machines highlighting age restrictions
  • signage prominently displayed in bar areas regarding the law and the sale of alcohol
  • operating a membership scheme
  • all staff being trained to be vigilant and respond if a child gains illegal access to premises.

If a premises offers a range of gambling activities (for example a regional casino, a licensed family entertainment centre, bingo premises, or gaming machines in category C or above) premises must operate systems to ensure that under 18’s are prevented from accessing areas where adult activities (such as betting or high stakes gambling) take place; or where adult gaming machines are located.

The measures set out above should be used to help the public clearly identify from which areas children are prohibited.

If a premises offers a variety of activities, it may be necessary to operate the following systems:

  • designated family-friendly areas using physical barriers/cordons to segregate these from restricted areas
  • points of access/egress located for easy supervision by staff and regularly monitored
  • signage displayed to indicate access rules
  • signage to remind parents/adults of their responsibilities
  • use of bandit screens
  • use of the Challenge 25 scheme
  • assigning at least one member of staff as a ‘children’s safeguarding lead’.

Premises should ensure that the environment to which they allow children access is safe and suitable.

Action should be taken if adults demonstrate irresponsible behaviour, such as showing signs of intoxication, using strong or offensive language, threatening behaviour, or violence towards others or towards machinery.

Adults accompanying children should be encouraged to supervise them, to minimise the risk of children being exposed to inappropriate or dangerous behaviour or gaining access to prohibited areas of the premises.

The employment of children and young people
The Gambling Act 2005 does not prohibit the employment of children and young people at some premises.

However, it does restrict the type of tasks and areas to which children and young people may have access and it is important that premises comply with these restrictions, as failure to do so may result in committing an offence; for example, it is an offence to employ children and young people to provide facilities for gambling, or to perform a function in relation to a gaming machine, at any time.

Children should not be exposed to gambling as they carry out their employment functions.

Managing A Gambling Establishment

Useful contacts & websites – help with gambling in Manchester

Manchester City Council – information regarding licensing can be found on their website at www.manchester.gov.uk

The Beacon Counselling Trust, in partnership with Gamcare, deliver a free gambling support service for individuals and families affected by problem gambling in the Greater Manchester area – find out more on their website at beaconcounsellingtrust.co.uk

This service includes a national telephone helpline and other support services including live chat rooms and forums and following assessment; face to face engagement i.e. one to one counselling; couple counselling; and group counselling; along with a number of advice and guidance platforms including debt management and social support.

GamCare is a national charity that provides information, advice, support and free counselling for the prevention and treatment of problem gambling -contact them on tele: 0808 8020 133 or on their website at www.gamcare.org.uk

BeGambleAware – ring the National Gambling Helpline Freephone on 0808 8020 133 (8am-midnight 7 days a week) or contact via their website at www.begambleaware.org

The Gambling Commission – telephone the Commission on 0121 230 6666 or visit their website at www.gamblingcommission.gov.uk

Medically reviewed:06/22/2018
Last updated: 04/17/2020
Author: Addictions.com Medical Review

Reading Time: 7minutes

What is Gambling Addiction?

Gambling addiction or gambling disorder is defined as persistent and recurring problematic gambling behavior that causes distress and impairs your overall livelihood. Gambling addiction affects roughly 0.2% to 0.3% of the general U.S. population, and tends to affects males more than females, though this gender gap has narrowed in recent years. Gambling disorder is a behavioral addiction that can be effectively treated using a range of cognitive and behavioral therapies.

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The desire to buy scratch tickets, play slot machines, and visit casinos aren’t necessarily signs of gambling addiction. But when the desire to gamble becomes overwhelming to the point you can’t stop thinking about it until you gamble on something, may be a sign you need help. Those who suffer from gambling addiction will continue to gamble despite negative financial, legal, and social consequences.

Gambling disorder is a brain disease that can cause you to do things you wouldn’t normally do if you weren’t suffering from addiction. Behavioral addictions like gambling disorder are often difficult to manage and control without getting professional help. Addiction treatment centers can help you overcome gambling addiction and teach you important skills aimed at helping you repair problems in your life caused by your disorder.

What are the Signs and Symptoms of Gambling Addiction?

There are no physical health symptoms associated with gambling disorder. Familiarizing yourself with common gambling addiction behaviors can clue you into whether you or a loved one may need professional help.

Chasing after losses is the most common tell-tale sign of gambling disorder. This particular symptom is marked by the urgent need to continue gambling to earn back a loss or series of losses. Individuals diagnosed with gambling disorder may abandon their usual gambling strategies to win back all losses at once and may lie to family, friends, and therapists to hide the severity of their addiction.

The following behaviors are potential signs of gambling addiction:

  • Needing to gamble using increasing amounts of money to achieve the desired rush and excitement.
  • Feeling restless or irritable when trying to reduce or stop gambling.
  • Inability to control, reduce, or quit gambling despite numerous repeated attempts.
  • Preoccupation with gambling, such as devising ways to get more gambling money and reliving past gambling experiences.
  • Gambling when experiencing feelings of distress, helplessness, guilt, anxiety, and depression.
  • Chasing after your losses to get even after losing money gambling.
  • Lying to conceal the severity of gambling behaviors, and the addiction.
  • Loss of personal relationships, job, and educational pursuits due to gambling.
  • Replying on others to provide money to resolve financial situations caused by gambling, such as a threat of eviction from the home.

Those with a mild gambling addiction may exhibit between four and five of these behaviors, while those with a moderately severe gambling addiction may exhibit six to seven of these behaviors. People who suffer from severe gambling addiction will usually exhibit all nine behaviors. Moderate to severe cases of gambling disorder tend to be more common than mild cases.

If you or someone you love is addicted, call our helpline toll-free at 800-926-9037 to speak with a caring treatment specialist that can help you get sober. Who Answers?
Gambling

You might have a gambling problem if:

  • You feel compelled to keep gambling until you’ve spent your last dollar. You may keep bidding until you’ve spent everything to win your money back, or you continue increasing bet amounts.
  • You hide your gambling from friends or family members. You may sneak off to gamble without telling anyone, or lie about your gambling activities.
  • You spend money you don’t have on gambling. You may use money intended for important bills like rent, mortgage, car payments, credit card bills, and other expenses for gambling.
  • You steal from others or sell your possessions so you can gamble. You may steal money or belongings from others so you can gamble, or sell or pawn valuable possessions like musical instruments and vehicles to obtain more gambling money.
  • You prioritize gambling over obligations related to work, school, family. You may stop going to work or school so you can gamble, or stop buying household necessities so you can use the money for gambling instead.
  • You’re experiencing financial hardships due to gambling. You may have lost your home, car, job, and important personal possessions due to gambling.
  • You’re facing a range of negative emotions triggered by gambling. Gambling may be a serious problem in your life if it’s triggering depression, anxiety, frustration, agitation, and remorse.
  • You want to stop gambling but can’t. You have tried to stop gambling but can’t seem to stop despite your desire to do better and to stop gambling.

Negative Effects of Gambling Addiction

Managing A Gambling Establishment Definition

Gambling addiction can produce many more negative effects than just financial hardship. Gambling disorder can affect your physical health, mental health, and social functioning, and lead to the loss of important relationships with friends and loved ones. You may also suffer a decline in work or school performance, and feel more restless and bored with all other areas of life that don’t involve gambling.

Those who suffer from gambling addiction tend to suffer from higher rates of poor general health than those who don’t gamble. Tachycardia and angina are common health problems among those diagnosed with gambling addiction. Many who suffer from gambling disorder also tend to experience distortions in thinking surrounding their addiction, such as superstitions, overconfidence, and a sense of power over the outcome of chance events. Nearly 50% of those receiving treatment for gambling disorder experience suicidal ideation, while an estimated 17% have tried to commit suicide.

The negative effects of problem gambling include:

  • Financial problems including high debt, poverty, or bankruptcy
  • Domestic violence and child abuse in families
  • Suicidal thoughts, attempts, or the act of suicide
  • Legal troubles, including arrests for theft or prostitution
  • Behavior problems in children of problem gamblers
  • Depression, anxiety, and other mental health disorders
  • Loss of relationships with friends and family
  • A decline in performance at work or school
  • Suicide and death
  • A risk for drug or alcohol abuse

How Does Gambling Addiction Interact with Addiction?

Alcohol and cocaine are the two most common substances associated with gambling and binge gambling, respectively. Alcohol is legally available in most gambling settings such as bars and casinos and is often rewarded to gamblers for free at many of these establishments. Roughly 44% of people with gambling disorder in the U.S. also suffer from an alcohol use disorder.

Binge gambling is defined as intermittent episodes of uncontrolled gambling after long periods of abstinence. For instance, a person who practices binge gambling may only visit the casino five times per year but gamble non-stop for long periods during their stay. Cocaine use tends to be common among these gamblers since it produces stimulating effects of increased energy, alertness, focus, concentration, and confidence.

Individuals with gambling disorders tend to suffer higher rates of co-occurring alcohol and drug use disorders compared to their peers. Gambling often takes place in environments that enable and encourage alcohol and drug use. Gambling can also trigger mental health conditions like anxiety and depression, which many may self-treat using alcohol and drugs like marijuana, painkillers, and other addictive substances.

How Are Gambling Addiction and Substance Use Treated?

Gambling addiction is commonly treated using cognitive and behavioral therapies that treat the root psychological causes of your addiction. These therapies also help you identify and change negative, unhealthy thoughts and behaviors that may have led to your gambling addiction. Treatments for gambling addiction can be tailored especially for you or your loved one based on the factors surrounding your disorder.

Gambling addiction can also be treated using community reinforcement, group therapy, and 12-step support groups like Gamblers Anonymous. These treatments help you identify your triggers that can lead to gambling and teach you ways to overcome and manage those triggers. For instance, if a stressful day at work usually makes you feel like gambling, you may learn yoga, deep breathing, or other healthy methods that relieve stress without putting your health and well-being at risk.

Managing a gambling establishment act

Gambling Addiction Help

If you or someone you love needs treatment for gambling addiction, it’s important that you use a treatment approach that best suits your recovery needs. Gambling addiction treatment is available in many different settings, including inpatient and outpatient treatment settings.

If you or someone you love is addicted, call our helpline toll-free at 800-926-9037 to speak with a caring treatment specialist that can help you get sober. Who Answers?

Inpatient gambling addiction treatment can greatly benefit those who suffer from severe gambling disorder, and who have suffered severe financial, legal, or social problems. Inpatient treatment includes around-the-clock supervision in a hospital-like setting where you can live for the duration of your treatment program. The intense level of therapy, counseling, and supervision provided by inpatient treatment centers can help significantly reduce the risk of relapse while in recovery.

Managing A Gambling Establishment Legislation

Compulsive gamblers often need support from friends, family members, and peers to help them stop gambling. Gamblers Anonymous groups can provide peer and social support for those in recovery or for those who wish they can stop gambling. These groups can provide a solid, healthy foundation for a successful and long-term recovery from gambling addiction.

Here’s how to help a family member or loved one suffering from a gambling addiction:

  • Understand the addiction. The first thing you can do to help a loved one who is addicted to gambling is to learn all you can about the addiction. Find a support group that can help you cope with the stress that comes from having a loved one who is addicted to gambling.
  • Find support. Support for yourself and for your loved one who is addicted can be very beneficial in helping with a gambling addiction. Many support groups are available throughout communities and in treatment centers. Therapists and counselors can also provide support for gambling addiction.
  • Manage money tightly. If your loved one is addicted to gambling and is actively pursuing help, take over managing all financial responsibilities for your loved one. This can help reduce any gambling impulses your loved one may be experiencing throughout their recovery.